Utility Billing

Office Hours - Monday-Friday: 8:00 a.m. to 4:30 p.m. 

The Utility Billing staff is responsible for the billing of water and sewer accounts for the residents of the City of Rhinelander.  Utility Billing also handles requests to stop and start service, answer customer inquiries concerning their accounts and handles all billing maintenance entries necessary to send accurate and timely bills to our customers.

Please note that our office is not in charge of gas and electric utilities, those are managed by Wisconsin Public Service Corp. and their phone number is listed on their contact us page.

Would you like to pay your City of Rhinelander utility bill online? If so, click here....
Doc app

Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category

Customer Service Forms6 documents

  • Landlord / Tenant Agreement
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  • Request for Service
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  • Direct Pay Authorization
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  • Need Financial Help?
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    Find Utility Bill Assistance
  • Pay Rhinelander Utility Bills Online
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  • List of Customers Authorized to Run Water / No Freeze Notice
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Contact Information

Georgina (Gina) Stamper

Finance Assistant - Utility Billing